What We Collect and Why It Matters
When you open an account with us, we collect the details needed to run it: your name, contact information, and the wallet identifiers you use for bKash, Nagad, or Rocket deposits and withdrawals. Transaction records are kept to process payments, resolve disputes, and meet any reporting
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obligations that apply in your eligible region. We also collect device and session data — browser type, IP address, and interaction logs — to keep your account secure and to understand how the platform performs on mobile. We do not sell your personal information to third
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parties. Data shared with payment processors like bKash and Nagad goes only as far as needed to complete a transaction. If you use Rocket for a withdrawal, only the reference data required to route that payment leaves our system. Retention periods vary by data type: transaction
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logs are kept for as long as required under applicable rules in your region; account profile data is held while your account is active and for a reasonable period after closure to handle any outstanding queries.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.